We help financial leaders move fast and stay ahead.
Learn about the gap fast-growing companies are navigating and the opportunity it creates for those willing to rethink financial infrastructure for growth.
With i2c’s composable platform, choose what you need and launch at full speed.
i2c actively positioning its leadership at the forefront of the conversation as Agentic AI rapidly moves from concept to tangible implementation.
i2c Named “Overall FinTech Company of the Year” in 2026 FinTech Breakthrough Awards
Disputes and chargebacks are high-pressure moments. Poor dispute management system processes stall momentum, erode trust and drive up costs. With 53% of cardholders disputing charges without ever contacting the merchant first—bypassing the merchant entirely—every unresolved dispute is a brand relationship at risk.
i2c’s fully managed dispute & chargeback resolution operations help you stay in control, move fast and protect your brand through streamlined transaction and payment dispute resolution workflows.
Each chargeback costs financial institutions up to $10.32 to process, with many U.S. issuers needing to hire a full-time employee for every $13,000 in annual cardholder disputes—representing millions in operational overhead.
Our platform supports end-to-end chargeback reconciliation with full visibility into dispute status throughout the lifecycle.
It’s time to focus on growth, not firefighting. i2c’s integrated tools and automated workflows reduce manual effort and improve outcomes, helping you minimize friction, maximize recovery and ensure compliance.
i2c’s integrated chargeback reconciliation tools and automated workflows help reduce manual effort and improve outcomes.
Intake, investigation, communications, compliance and recovery.
Proprietary platform automates adjudication, credit issuance and correspondence.
Expertise including embedded controls and automated monitoring ensure regulatory alignment.
Among the best in the industry.
Disputes are complex. i2c simplifies every step with a fully integrated, rules-based system that adapts to your program and scales with your growth. Our disputes case management platform supports end-to-end chargeback reconciliation and provides visibility into chargeback status throughout the lifecycle.
Acceptance of disputes via mobile, web, live agent, API or portal.
Built-in monitoring, QA and audit tools help ensure accuracy.
Scorecards and scheduled reports provide operational insights.
Automated actions reduce manual effort and speed resolution.
Whether you're launching a new program or upgrading legacy operations, i2c’s dispute services flex to fit your needs. Disputes reconciliation is embedded into every workflow, ensuring accuracy and consistency across chargeback dispute cases.
Tailor workflows to your business model.
Align with card network requirements from day one.
Investigate, escalate and optimize performance.
Disputes and communications stored for two years.
