AI built in. Not bolted on

Generative AI is reshaping what customers, members and regulators expect from financial institutions. While many providers are still connecting AI to fragmented legacy systems, i2c has spent more than a decade building intelligence into the platform that runs every account.

From Shiny Toy to Trusted Engine: Generative AI in Financial Services

i2c’s PowerOne unified banking and payments platform brings customer data, intelligence and servicing together in one system, turning generative AI into faster answers, smarter fraud prevention, richer insights and more personalized experiences across credit, debit, prepaid, core banking and money movement.

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PayTech Awards USA 2025 winner trophy, i2c Transaction Fraud Risk Management Solution

How Generative AI is Revolutionizing Financial Services.

Hear from a panel of experts as they share their 360° perspective on how generative AI can drive growth and innovation for financial institutions and where to begin integrating AI into their business.

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Stop more fraud. Make better decisions

Generative AI helps financial institutions synthesize more information, surface more context and put intelligence in the hands of the teams that need it.

Catch more fraud with less friction.

i2c’s AI-informed models deliver a 40% fraud capture rate with just 0.5% customer friction, supported by 250+ configurable fraud rules and real-time risk scoring during authorization.

Give risk teams more context.

Generative AI can help synthesize transaction data, text, audio and other signals to surface patterns and make complex activity easier to investigate.

i2c’s Amir Wain Named 2026 Silver STEVIE^® Award Winner as AI Leader of the Year

i2c Awarded Excellence in Tech: Best AI Solution—Fraud Fighter at PayTech Awards USA 2025

Power generative AI with proven architecture

Generative AI is only as strong as the data and infrastructure beneath it. Fragmented systems and siloed data slow innovation. A unified platform helps move intelligence into everyday banking and payments.

Unify intelligence across products

One architecture across credit, debit, prepaid, core banking and money movement gives AI broader customer and transaction context.

Put real-time data to work

Keep intelligence closer to the customer, account and transaction instead of relying on disconnected batch processes.

Integrate without the patchwork

300+ integrated banking and payments APIs connect products, services and workflows across the ecosystem.

Innovate on proven reliability

99.999% historical availability and two software releases every month help institutions move faster without sacrificing stability.

Expand credit insight with richer data

AI and machine learning can incorporate cashflow and alternative data to give institutions a broader view of applicants that traditional scorecards may overlook.

Strengthen human decision-making

Put AI-generated insights in front of experienced teams faster while maintaining governance, controls and human oversight.

The Future of Generative AI in Banking

As this technology evolves, banks and other financial institutions must learn to navigate the ethical, regulatory, and operational challenges of Generative AI to fully leverage its advantages.

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Future of Generative AI in Banking playbook cover

100%

of regulated calls analyzed with NLP and AI.
92%

First-call Customer Care resolution
40%

Fraud capture at 0.5% customer friction
99.999%

Historical platform availability

Ready to put generative AI into action?

i2c brings more than a decade of applied AI experience, embedding intelligence directly into banking and payments with a unified, next-gen platform built to understand, predict and personalize at scale.

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AI built in. Not bolted on

How Generative AI is Revolutionizing Financial Services.