As founder and CEO of i2c, Amir is responsible for defining a clear vision and setting strategic direction for the company. Today, as market opportunities for payments & emerging commerce continue to expand at a dramatic rate, Amir is leading i2c’s continued push to innovate the enabling infrastructure and solutions that transform commerce. Today’s consumers want choices, and Amir’s vision is to build the flexible solutions they seek in an increasingly mobile and global world.
Recognized as a pioneer in the prepaid/stored value industry, Amir founded software development firm Innovative Private Limited in 1987 and led the global launch of the transaction processing platform FastCash. Propelled by the success of Innovative, he founded i2c, Inc. in 2001 to bring next-generation processing solutions to the payments industry. Contributing to the company’s expansive growth curve, under Amir’s guidance, i2c has introduced a number of industry firsts, including card-linked offers, event-driven account holder communications and gift card voice personalization.
As President of i2c, Jim McCarthy oversees teams working with clients, partners and prospects. An industry veteran, he brings over 20 years ...
As President of i2c, Jim McCarthy oversees teams working with clients, partners and prospects. An industry veteran, he brings over 20 years of experience and knowledge in financial services across all stakeholders in the industry.
Most recently, Jim served as a strategic consultant and advisor to many Silicon Valley fintech startups. Prior to consulting, he worked at Visa for eighteen years. During his last position as Visa’s EVP of Innovation and Strategic Partnerships, he was responsible for the development of their product and technology roadmap, innovation efforts, and led business development for strategic partnerships. He was also responsible for the introduction of both 3-D Secure and the Visa Token Service, which have become industry standards, as well as contributed to the launch of Apple Pay®.
Chief Financial Officer
As CFO, Charlie leads the finance and accounting groups and is responsible for financial plans and policies, fiscal controls, financial...
As CFO, Charlie leads the finance and accounting groups and is responsible for financial plans and policies, fiscal controls, financial reporting, HR and corporate investments. He also ensures that the company’s growth strategy is in line with its financial health and works closely with the management team on growth strategies.
Charlie brings to i2c more than 30 years of financial experience at leading firms such as PwC, CyberSource, ComVentures and FLG Partners. A former Coopers & Lybrand (now PwC) audit partner, his areas of expertise include venture capital financing, IPOs, mergers and acquisitions. Charlie has led the IPOs of two companies during his career as a CFO including CyberSource (since acquired by Visa).
Head of Global Products
As Head of Global Products, Ava is responsible for leading the management of i2c’s comprehensive array of global payments...
As Head of Global Products, Ava is responsible for leading the management of i2c’s comprehensive array of global payments products to provide best in class solutions that exceed our customer’s business needs.
Ava is a seasoned payments executive with over 25 years of experience in the US, Canada and multiple international markets where she held several executive leadership positions at both VISA and American Express. At VISA, Ava led the market implementation of the US VISA Signature premium product platform, taking it to the market leader position. She created the US Consumer Credit Product Consulting services, ultimately assuming leadership responsibilities for the North America Consumer Credit product team. Ava also led Visa’s global premium product platform strategy that drove market launches in North America, Asia and the Middle East. Prior to that, Ava’s experience at American Express includes roles as Chief of Staff to the CEO, corporate strategy, advertising, Membership Rewards program management as well as merchant and stored valued product marketing.
Chief Marketing Officer
As Chief Marketing Officer, Heather is responsible for leading i2c’s global marketing and corporate communications...
As Chief Marketing Officer, Heather is responsible for leading i2c’s global marketing and corporate communications efforts. Heather brings over 15 years of experience and expertise in financial services.
Most recently, Heather was at IBM serving as the CMO of industry Platforms focused on the launch of IBM Blockchain and the Watson for Financial Services AI powered portfolio of products.
Prior to this, Heather spent 10 years at Visa holding a number of leadership positions including SVP Emerging Products Marketing. During her tenure at Visa, she launched Visa’s super premium Signature Preferred platform, re-defined Visa’s Marketing Consulting Practice and launched Visa’s digital wallet offering. Heather also spent her early career in advertising as a strategist focused on bringing target insights to clients’ advertising and marketing efforts.
Head of Global Client Success
As Head of Global Client Success, Tracy is responsible for leading account management, program management...
As Head of Global Client Success, Tracy is responsible for leading account management, program management and advisory services to help clients grow their business and deliver bottom-line revenue and profitability.
A 20+ year payments and client services veteran, Seng served 15 years at Wells Fargo as SVP, Segment Business Leader Account Management and Industry Relations. Seng helped grow ecommerce payments to the second highest ranking in the industry for Card-Not-Present volume, created differentiated customer solutions and consistently received best in class customer satisfaction scores. Under her leadership at Wells Fargo, she and her account management team won Stevie awards in 2018 and 2019, as well as the 2020 People’s Choice Stevie Award for Customer Service Department of the Year.
Head of Sales for the Americas
As EVP, Head of Sales for the Americas, Kevin is responsible for leading i2c’s business development initiatives and...
As EVP, Head of Sales for the Americas, Kevin is responsible for leading i2c’s business development initiatives and cultivating strategic alliances across North and South America. Kevin is a seasoned international payments executive with more than 25 years of experience designing and executing successful growth strategies for global technology and professional services organizations.
Prior to joining i2c, Kevin served as EVP for NovoPayment and was responsible for crafting and executing the company’s Banking-as-a-Service (BaaS) delivery model across 11 markets. Prior to joining NovoPayment, Kevin held various leadership positions with start-up and pre-IPO technology and professional services organizations, scaling their business development efforts and expanding their global footprint.
Head of Client Experience
As Head of Client Experience, Peg is i2c’s Voice of the Client throughout the client’s journey. By identifying...
As Head of Client Experience, Peg is i2c’s Voice of the Client throughout the client’s journey. By identifying and gathering client feedback at critical touchpoints in the client lifecycle, Client Experience serves as advocate and catalyst for driving meaningful, continuous improvement within the organization. Peg’s unique ability to develop trusted relationships with clients is a key brand value as i2c communicates its value proposition. From technology to solutions, and from process to service, Client Experience is a key pillar in distinguishing i2c as a leader in the industry.
Before joining i2c, Peg was senior vice president of business operations for First Data Corporation, where she led client services for the company’s Financial Services Business organization, managing 400 employees responsible for the strategic interface between the company’s executive, legal, and product teams and its clients. Previously, she was vice president of Global Service Delivery for First Data, overseeing the Communications and Support organization.
Rob provides legal counsel on a wide variety of corporate, commercial and regulatory matters for i2c. He is responsible for managing contracts...
Rob provides legal counsel on a wide variety of corporate, commercial and regulatory matters for i2c. He is responsible for managing contracts with i2c’s global customers and financial institution partners to control risk and drive revenue. He also provides counsel regarding i2c’s commercial real estate matters, employment law and intellectual property portfolio.
Rob has over 17 years of legal experience with most of it specifically focused in the payments industry and was most recently a senior counsel at First Data Corporation.
VP, Head of Contact Centers
As VP, Head of Contact Centers, Pam oversees i2c’s global customer support team, including contact centers, fraud, and disputes...
As VP, Head of Contact Centers, Pam oversees i2c’s global customer support team, including contact centers, fraud, and disputes, and is responsible for ensuring the effective delivery of high-quality services for i2c customers.
Pam is a 20-year veteran of Marriott International’s Global Contact Engagement Centers. Prior to joining i2c, Pam was a business leader in Marriott’s Global Sales and Customer Care division, serving as vice president, Business Strategy and Operations Support. Her team was responsible for providing strategic direction, reporting, analysis, forecasting, and workforce and operational planning for Marriott’s Customer Engagement Centers and Marriott Guest Services globally.