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Learn about the gap fast-growing companies are navigating and the opportunity it creates for those willing to rethink financial infrastructure for growth.
With i2c’s composable platform, choose what you need and launch at full speed.
i2c actively positioning its leadership at the forefront of the conversation as Agentic AI rapidly moves from concept to tangible implementation.
i2c Named “Overall FinTech Company of the Year” in 2026 FinTech Breakthrough Awards
Managed services case studies
What was the client solving for?
The client’s legacy PIN mailer workflow
Plastic cards and paper PIN mailers came from different global vendors, creating synchronization problems and 6-10 week delays in available stock.
Producing the paper PIN mailer was 40% more expensive than the card itself.
Customers forgot mailed PINs or struggled to find ATMs to reset them, leading to high decline rates tied to “Incorrect PIN” errors.
What we did to satisfy the need?
We replaced the slow, expensive physical
Built a secure “PIN Reveal & Set” feature directly within the mobile app using i2c APIs.
Removed paper PIN mailers entirely, freeing card delivery from security credential logistics.
Customers can now view or set their PIN the moment they receive their card—no waiting, no terminals, no confusion.
What impact did we make?
Eliminated the priciest part of the welcome kit and improved unit economics instantly.
“Incorrect PIN” declines dropped to almost zero after moving to digital delivery.
Removed the 6-10 week supply chain delay, ensuring cards are always ready for immediate issuance.
Transformed a multi-week process into a simple, instant, self-service mobile experience.
