Flexibility of Single Global Platform and Expertise in Processor Migration Support Significant Development of Product Roadmap
REDWOOD CITY, Calif. – October 17, 2016 – i2c, a global provider of smarter payments and integrated commerce solutions, today announced that it is working with Kiwibank, New Zealand’s largest prepaid issuer, to expand the capabilities of the bank’s prepaid gift and travel card programs, and to roll out a robust set of features to build a best-in-class payment experience.
User experience is particularly important in prepaid card programs. With the i2c payment processing platform, Kiwibank will deliver expanded digital self-service options for their retail customers, as well as providing new self service capability for their corporate distribution channel, increasing its reach and capacity. Kiwibank will also utilize i2c’s platform capabilities to improve cardholder engagement and communications.
“Kiwis have some of the highest rates of card and electronic payment usage in the world, so Kiwibank customers expect prepaid cards to be as feature-rich as any card they have,” said Matt Winter, head of cards for Kiwibank. “We’re working with i2c to build the new features and digital capabilities that deliver an outstanding cardholder experience. i2c’s capabilities in this area and their track record with complex processor migrations make them an ideal partner. We’ve recently completed the migration of both our Prezzy gift cards, and our popular multi-currency travel cards. We’re already seeing significant improvements in end-to-end processing times, customers are enjoying the new digital channel experiences, and we have had great feedback from corporate customers on the ease of use of their new self-service portal.”
“As we continue to expand our presence in New Zealand and Australia, we are proud to work closely with a strong brand like Kiwibank known for exemplary customer service,” said Scott Salmon, i2c’s general manager, international. “The flexibility and reliability of i2c’s platform means Kiwibank can quickly bring to market innovative solutions that engage bank customers and meet the future needs of the New Zealand market.”
About i2c Inc.
An award-winning global financial technology innovator powering credit, debit, prepaid, core banking, and money movement solutions, i2c unifies banking and payments in an all-in-one platform, transforming product personalization with a customer-centric architecture and accelerating speed-to-market with composable building-block solutions. Financial institutions and fintechs globally trust i2c to help them quickly and efficiently configure and scale differentiated financial offerings in an evolving, competitive market. Powered by innovation and driven by trust for more than 24 years, i2c blends modern ingenuity with expert reliability to supercharge exceptional banking and payments experiences for millions of users and billions of transactions worldwide.
For more information, visit i2cinc.com and follow us at @i2cinc.