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FI Payments Innovation Agenda

A Blueprint For Creating An Innovation Mindset

The modern innovation model has four tenets: Make innovation efforts about the customer, make them accountable, make them relevant, and make innovation a culture and a mindset. Top innovators follow this model, use the latest technology, and pave a clear path to continued success in operationalizing innovation.

  • Making Innovation Customer Focused

    Top Performers
    Middle Performers
    Bottom Performers
    Plan to invest in consumer engagement in the next three years
  • Making Innovation Accountable

    Top Performers
    Middle Performers
    Bottom Performers
    Consider increased demand for high margin services in ROI calculations
  • Making Innovation Relevant

    Top Performers
    Middle Performers
    Bottom Performers
    Rate their innovation success as very/extremely successful
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