Managed Solutions
 
ATM Management
Why an ATM Management Solution?
 
The competition for customers, existing and new, is accelerating, so enhancing an ATM customer’s experience while providing consistent and accurate performance is crucial for success. 24/7/365 access to funds, transfer and payment activities, value-added services and self-service activities is critical in differentiating yourself from the plethora of ATMs already available.

Although extremely desirable, the technology maze and high capital investments in ATMs have kept a number of financial institutions from realizing the true promise of ATMs. ATMs must reach out on a broader level to increase the number of products available. Finally there are the complexities of executing new data feeds, including marketing messages and cell phone top-ups, which threaten to impact performance.

Adding increased functionality creates new revenue opportunities, reduces costs and improves competitive positioning.
 
What is the ATM Management Solution?
 
Turnkey ATM
Turnkey ATM provides and maintains the hardware, software, telecommunications, data center, financial network links, and help desk services making your ATM network as easy to manage as your electrical connection.

Turnkey ATM gives you the ability to offer 24 hour banking to your customers and earn revenue from non-customers. Some of the many benefits Turnkey ATM offers include higher profitability, improved quality of service, lower costs and one point of contact for all aspects of the network.

By integrating modular functionality, Turnkey ATM delivers enhanced consumer convenience and access by offering a full suite of prepaid products and services to strengthen relationships and increase revenue. Designed to support multiple currencies, languages, and data formats, Turnkey ATM is ideally positioned as a global solution for single devices or multi-location ATM networks.
 
Why Turnkey ATM?
 
Latest multimedia ATMs with bright LCD screens and full motion video support
ATMs with audio prompts and Braille on the keyboard to assist visually impaired
ATMs with depository capability
ATMs with built-in smart card readers
ATMs with built-in smart card readers
Solution based on a scalable and flexible platform allowing Financial Institutions to the grow network and sign on additional ATM sites
Choice of lobby as well as through-the-wall ATMs
System configuration to implement Bank specific screens, messages and business rules (max withdrawal limits etc.)
Support for POS (Point of Sales) terminals and online banking enabling complete diversity of delivery channels
 
 
What are the services offered by Turnkey ATM?
 
ATM hardware
On-site installation
ATM driving and transaction processing software
Telecommunication services
ATM preventive and corrective maintenance service
Software maintenance services
Telecommunication maintenance services
Gateway services to national and regional networks such as Plus and Star
Ongoing transaction processing, settlement and reporting services
Web based administrative console
Help desk services via phone, fax or e-mail
Card production services including card and PIN generation
System configuration to suit specific needs
Interface with core banking application
 
What are the benefits of Turnkey ATM?
 
Increased Revenue - Impulse buying, advertising and cross-selling capabilities
 
Business expansion - Complex and mixed ATM environments require a trusted third party charged
 
Cash - The very nature of a store creates the need for cash. ATMs are the main source for consumer cash
 
Competitive Edge - Advertise and capitalize on this customer convenience.
 
Customer Convenience - Essential in the stores market place.
 
Enhanced customer service & support - Unparalleled 24x7x365 service
 
Increased Traffic - The lighted signage indicating an ATM inside, draws new customers.
 
No technology maze - Turnkey solution assures success and increased workforce efficiency
 
Profit Center - ATM's can surcharge from $0.50 cents to $4.00 per transaction
 
Reduced Costs - No capital cost, low monthly fees, pay as you earn, reduced transaction costs
 
Reduced operating costs - Research has shown 15-25% savings on ATM management services
 
Working with i2c is simple because we offer turn-key solutions tailored to your needs. We provide installation, maintenance, software, signage, training, transaction processing and unprecedented customer service.
 

 

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