Products & Services - i2c Inc, Electronic Transaction Processing

Products & Services

Products and Services

In today’s competitive environment, organizations must find new and innovative ways to increase revenue, improve efficiency, reduce costs and establish infrastructures that harbor growth. i2c offers an advanced array of products and services that are open, scalable, flexible efficient and sets the pace in transaction processing.

i2c’s next-generation transaction processing products are premised upon component-based open architecture, allowing interfaces with a wide range of contact points including ATMs, POS devices, wireless and other emerging technologies. Our POSA and stored value processing solutions make it possible for our clients to get new products to market faster, improve efficiency and boost profitability.

The modular nature of our “best of breed” products and superlative services are designed specifically to guarantee the successful development and implementation of your chosen solution.

Products

C3 (Stored Value Processing Platform)

C3 is a robust and flexible processing and card management platform, which combines agility and technological innovation to service the changing demands of the stored value industry. By enabling the independent configuration of card parameters – including fees and charges, card and transaction limits, service options and branding – C3 ensures that tailored products and services can be quickly and easily launched.

Using the C3 platform’s unique design to manage the various aspects of cardholder services and sales channel delivery, i2c enables its clients to focus on their core business, while improving operational efficiencies, service quality and profit potential in the process.

FastCash (POSA Solution)

FastCash, i2c’s POSA platform, provides a flexible foundation for rolling out new products and services at a pace that consumers, private networks and distributors demand. The platform functionality includes routing, monitoring, reporting and customer service applications, and provides real-time information and control. With scalability in mind, FastCash allows deployers to grow in order to support increased prepaid product offerings.

Management of a multiple delivery solution requires a number of features including product-specific functionality, consolidated reporting, and reconciliation data. FastCash provides all of this technology and more on the Internet, a single terminal, or ATM.

Services

Card Program Management

Managing a card program requires a large investment in people and technology. Pursuant to this, many firms choose to place these functions and other operational tasks into i2c’s capable hands. Rather than offering a one-size-fits-all package, i2c provides customized card program management that allows our clients to conduct their business according to their needs and business model. For those clients who would prefer i2c to create, configure and manage their card programs on their behalf, we do offer a turnkey managed solution. Clients are assigned a dedicated Account Advocate who will work with them on an as required basis to assist with the management of their program. Program creation, configuration and ongoing maintenance are provided for as long as the Client needs.

Consulting

A well-conceived stored value solution is fundamental for success. i2c provides a team of professional consultants who assist by analyzing functional, technical, operational, and financial requirements of your business. We start by defining and understanding the business issues. With an attention to detail, our team of business and technical consultants undertakes requirements analysis, needs assessments and strategic planning.

Custom Enhancements

Training and Knowledge Transfer

At i2c we have conceptualized and produced high value, performance-based training programs that empower and educate our clients. i2c provides a comprehensive and critical training initiative, “The Knowledge Transfer and Modular Training Program” (MTP). MTP delivers a tightly integrated and purposeful training program with business-process aligned functionality and modularity and increased responsiveness to client needs. MTP is a client-centered concern, focused on continuous improvement while measuring performance and functionality to drive the MTP and improve our client’s skill sets.

Client Support

i2c prides itself on its dedication to excellence, not only in developing premier electronic transaction processing systems with flawless deployment but also in delivering exceptional client support. By assessing the unique requirements of our clients, we are able to offer flexibility across all aspects of our Support Services proposition. Our focus remains on ensuring the technology remains aligned to the ever-changing business environment and that you are deriving maximum value from our solutions.

Cardholder Services

Cardholder care is one of the biggest differentiators in stored value. Pursuant to this we understand that solutions, products, service quality, and performance are all critical factors in the success of a card program. i2c’s leadership position and investment in technology and personnel provides a platform to support the most advanced customer service solutions possible.

Account Advocates Group

Although the use of best practices and the latest technology ensure that the solutions and services we provide meet your business objectives, it's the skills, experience and dedication of our Account Advocates that bring real value and opportunity to your company.

We have created a unique position within i2c, the Account Advocate (AA). The AA is your representative within i2c and ostensibly “works” for you. Their responsibility is to facilitate your every need and to derive maximum results and performance from within i2c. Our Account Advocates characterize our client centric corporate philosophy, which prides itself on the strength of our client relationships.