Customer acquisition and retention continue to be major challenges for financial institutions facing increased competition from non-traditional financial service providers entering the market with disruptive products and services. With pressure on fee-based checking products and the commoditization of formerly profitable products, financial institutions today need to engage customers with great experiences and personalized financial solutions. i2c puts you in control with the tools and support to deploy highly differentiated plastic, virtual, and mobile programs that will increase the value of your customer relationships.
i2c’s single, global cloud-based platform gives you the flexibility and agility to quickly and cost-effectively deploy highly differentiated, feature-rich credit, debit, and prepaid programs anywhere in the world.
i2c’s platform lets you quickly create, test, change, and iterate market-responsive products, and our suite of integrated tools to help you attract, engage, and retain customers. And with monthly product releases, we are constantly adding new features and capabilities to our platform, enabling our customers to take advantage of innovation on a global scale.
We pride ourselves one working closely with global financial services firms to build truly innovative solutions that incorporate creative loyalty, marketing, reward, and mobile solutions that attract and retain profitable customers.
Successful card programs and portfolios require more than sophisticated tools. i2c helps our clients minimize risk with advanced fraud risk management capabilities that limit losses and protect consumers. We also help you better understand your card portfolio’s performance and profitability with on-demand reporting and analytics. Also, our account management teams continually suggest ways to improve your business.
Offer targeted segments of customers like millennials or young families on a budget a prepaid product that offers them value and helps them manage their money. After they have demonstrated they are a good credit risk, you can up-sell them to a more profitable credit product that gives them purchasing flexibility while strengthening your relationship.